The whole delegate journey, managed
Delegate management is everything that happens between someone being invited and someone walking into the room. Registration, dietary and access requirements, travel details, joining instructions, reminders, changes, cancellations and the hundred small things nobody budgets time for.
We run all of it. Not as software you have to learn, but as a service with named people who know your event and answer the phone.
That means one team holding the delegate data from first invite through to post-event reporting, rather than three suppliers each holding a piece of it.
It works the same whether you are running a hundred-person leadership forum or a multi-day conference with several thousand attendees.
Full Service or White Label
There are two ways to work with us. Full service, where we run the whole thing under your event brand and your delegates deal with us directly. Or white label, where we sit behind your agency and nobody needs to know we are there.
One Team, Start to Finish
Registration built around your event
Delegate comms, reminders and joining instructions
Changes and cancellations managed by a named contact
On-site check-in run by our own team
Post-event reporting from the same data
Data You Can Trust
GDPR-compliant data handling
ISO 27001 certified processes
In-house team, no third-party hand-offs
Clean data export after the event
Retention and deletion handled properly
Your Brand or Ours
Full-service delegate management
White label service for agencies
Branded registration and communications
A named contact for delegates
The same team either way
Frequently Asked Questions
Full service means we run delegate management under your event brand and your delegates deal with us directly. White label means we sit behind your agency and everything goes out in your name. The work is the same either way.
Not necessarily. We can run registration on our own technology or work alongside something you already have. Tell us what is in place and we will work around it.
A named person manages them. Delegates email or call, we update the records, and the numbers you are working from stay accurate rather than drifting through the week.
Yes. We are GDPR compliant and ISO 27001 certified, the team is in-house, and data is not passed around between third parties.
Earlier is better, because registration shapes a lot of what follows. That said, we regularly pick events up part way through when something is not working.
Tell us about your event.
Fill in the form and we'll come back to you quickly, not with a generic auto-reply, but with something useful.
Prefer a call? Book a 20-minute discovery call at a time that suits you.
Rather email? connects@premier-ltd.com. Or just ring us: 0116 380 0297.
Once we hear from you, we'll set up a quick call to understand your brief properly, no lengthy questionnaires, no sales pitch.
We typically respond within two hours on working days.
people. pride. passion.
The people behind Premier Connects
These are our people - registration specialists, communication managers, data analysts, and on-site coordinators. They'll be with you from the first registration link to the final attendance report.
What we do, all under one roof.
We don't just sell software. We run the whole thing. Our team handles registration, check-in, badging, reporting and everything in between. All in-house. All ISO 27001 certified. All shaped around your event. Not sure which services you need? That's what the discovery call is for.
What we've been up to.
Case studies, industry views, and a look at some of the events we've been on. Worth a read.
