Everything, Handled In-House
Managing delegates takes time, coordination, and a lot of moving parts. We handle all of it - from the first registration link to the final attendance report.
Managing delegates shouldn’t be a source of stress. Our full-service delegate management package provides a complete, end-to-end solution, planned, delivered, and supported by our in-house team. We take care of everything: from bespoke online registration and secure data collection to badge printing, on-site check-in, and post-event analytics.
We run on Swoogo - one of the most flexible registration and event management platforms available. Our team knows it inside out, so we can configure it, brand it, and adapt it quickly without involving a third party.
We've managed events from 100 to 10,000 delegates. The service scales with you.
Why Our Full-Service Approach Works
Event planners, corporate teams, and agencies use us because they want the whole thing handled - not just the software, but the setup, the support, and someone on-site when it matters.
Complete Planning & Setup
Bespoke registration workflows
Delegate category logic (e.g. VIPs, speakers, press)
Accommodation and travel fields
Agenda-based ticketing
Custom registration URLs and branded comms
On-Site Delivery & Support
On-site registration desk and staffing
Instant badge printing with QR Code or Barcode
Self-check-in kiosks and attendee scanning
Delegate issue handling and support team
Integration with event apps and access controls
Post-Event & Analytics
Attendance reporting and no-show analysis
Session tracking and dwell time reporting
Data export and CRM syncing
Post-event feedback form setup and delivery
GDPR-compliant retention and deletion controls
Frequently Asked Questions
Our full-service solution includes everything from first invite to final report. This includes registration website setup, branding, data handling, on-site staffing, equipment (e.g. badge printers, check-in kiosks), access control, and reporting.It’s a fully managed service, meaning you don’t need to coordinate multiple suppliers or train your team to manage unfamiliar systems. We handle it all and we’re present on-site when you need us.
Every element of the registration journey is configurable. From question logic and ticket types to travel, dietary, or accommodation preferences. We tailor the form to your specific needs. The design is fully branded, and confirmation emails are styled to reflect your organisation.
We can also manage different delegate types (VIPs, speakers, sponsors, etc.), offering separate workflows and approval processes where needed. You stay in control, without the burden of managing the setup yourself.
Yes. Our team arrives on-site with everything they need - kiosks, laptops, printers, scanners, backup equipment, and contingency plans. We operate the check-in area, help with badge printing and troubleshooting, and keep delegate flow smooth and professional.This ensures that you and your team can focus on the event itself, not the mechanics of managing people and technology.
We operate under strict GDPR and ISO27001 guidelines. All data is stored securely, encrypted, and only accessed by authorised team members. Our registration systems include consent tracking, opt-in options, and user-friendly data requests.
Post-event, we can retain or delete data in line with your policy. You’ll also receive full audit logs for transparency.
Absolutely. Our systems can sync with leading CRMs and platforms like HubSpot, Salesforce, and Marketo. We can also integrate registration data directly with event apps, ensuring a single login for attendees and consistency across platforms.
This also means attendance data, session engagement, and feedback results can be shared directly with your internal systems for lead nurturing or ROI analysis.
Tell us about your event.
Fill in the form and we'll come back to you quickly, not with a generic auto-reply, but with something useful.
Prefer a call? Book a 20-minute discovery call at a time that suits you.
Rather email? connects@premier-ltd.com. Or just ring us: 0116 380 0297.
Once we hear from you, we'll set up a quick call to understand your brief properly, no lengthy questionnaires, no sales pitch.
We typically respond within two hours on working days.
people. pride. passion.
The people behind Premier Connects
These are our people - registration specialists, communication managers, data analysts, and on-site coordinators. They'll be with you from the first registration link to the final attendance report.
What we do, all under one roof.
We don’t just provide software, we deliver service. With a fully in-house team, ISO 27001 certification, and decades of event experience, we support you at every stage: planning, delivery, and reporting.
What we've been up to.
Case studies, industry views and a look at some of the events we've delivered. Worth a read.
