Complete Delegate Management, Serviced by Experts

Managing delegates shouldn’t be a source of stress. Our full-service delegate management package provides a complete, end-to-end solution, planned, delivered, and supported by our in-house team. We take care of everything: from bespoke online registration and secure data collection to badge printing, on-site check-in, and post-event analytics.

Whether you're planning a 100-person workshop or a 10,000-attendee global summit, we adapt our services to meet your needs, delivering consistency, professionalism, and peace of mind every step of the way.

About Us

Why Our Full-Service Approach Works

Our full-service delegate management is trusted by event planners, corporates, and agencies for one reason: we make every step of the journey easier, smoother, and more reliable.

Complete Planning & setup

Complete Planning & Setup

We plan every aspect of delegate management to suit your event’s structure, audience, and goals.

Bespoke registration workflows

Delegate category logic (e.g. VIPs, speakers, press)

Accommodation and travel fields

Agenda-based ticketing

Custom registration URLs and branded comms

On-Site Delivery & Support

On-Site Delivery & Support

Professional on-site teams, equipment, and software to ensure flawless check-in and delegate flow.

On-site registration desk and staffing

Instant badge printing with QR Code or Barcode

Self-check-in kiosks and attendee scanning

Delegate issue handling and support team

Integration with event apps and access controls

Post Event & Analytics

Post-Event & Analytics

We help you close the loop with detailed delegate data and insight reports.

Attendance reporting and no-show analysis

Session tracking and dwell time reporting

Data export and CRM syncing

Post-event feedback form setup and delivery

GDPR-compliant retention and deletion controls

Some of our FAQs:

Our full-service solution includes everything needed to manage your delegates from first invite to final report. This includes registration website setup, branding, data handling, on-site staffing, equipment (e.g. badge printers, check-in kiosks), access control, and reporting.

It’s a fully managed service, meaning you don’t need to coordinate multiple suppliers or train your team to manage unfamiliar systems. We handle it all and we’re present on-site when you need us.

Every element of the registration journey is configurable. From question logic and ticket types to travel, dietary, or accommodation preferences. We tailor the form to your specific needs. The design is fully branded, and confirmation emails are styled to reflect your organisation.

We can also manage different delegate types (VIPs, speakers, sponsors, etc.), offering separate workflows and approval processes where needed. You stay in control, without the burden of managing the setup yourself.

Yes. Our trained team arrives on-site with everything needed, kiosk, laptops, printers, scanners, backup devices, and contingency plans. We operate the check-in area, help with badge printing and troubleshooting, and keep delegate flow smooth and professional.

This ensures that you and your team can focus on the event itself, not the mechanics of managing people and technology.

We operate under strict GDPR and ISO27001 guidelines. All data is stored securely, encrypted, and only accessed by authorised team members. Our registration systems include consent tracking, opt-in options, and user-friendly data requests.

Post-event, we can retain or delete data in line with your policy. You’ll also receive full audit logs for transparency.

Absolutely. Our systems can sync with leading CRMs and platforms like HubSpot, Salesforce, and Marketo. We can also integrate registration data directly with event apps, ensuring a single login for attendees and consistency across platforms.

This also means attendance data, session engagement, and feedback results can be shared directly with your internal systems for lead nurturing or ROI analysis.

Chat to one of our team & get a quote!

Whether you need help with one part of the process or want us to manage the entire delegate experience, we’re here to support you.

Here's How You Can Reach Us:


Complete Our Contact Form: Share your event details and start planning together. Our team will review your information and get back to you swiftly to discuss how we can make your event successful.

 

Book a Discovery Call: Understanding your requirements on a Teams call is often easier than several emails. You can book a call at a time to suit you by clicking here.

 

Send Us an Email: If you prefer writing down your ideas, send us an email. We’re excited to read about your event and will respond with how we can help, plus some initial ideas to get the ball rolling. Click Here.

 

Give Us a Call: Ready for a chat? Dial 0116 3800297 and speak directly to one of the team.

people. pride. passion.

We have a partnership mindset, our team are an extension of your team

Learn more about our team

Our Full Suite of Delegate Management Services

At Premier Connects, we offer a comprehensive range of smart, scalable solutions designed to elevate your event experience from start to finish.

Dont Know Where To Begin? Get In Touch!

Latest Blogs & News

Stay up to date with the latest at Premier Connects. Explore our recent blogs for expert insights or catch up on the latest news & case studies.

Read Our Latest Blogs & News